Is poor collaboration and lack of transparency into delivery operations denting your profitability of your business? Does your team have access to up-to-date and accurate information?
Most delivery businesses fail to empower their drivers with the ability to manage payments independently and collect proof of the delivery for the admin sitting at the office. Resultantly, admin teams have no idea what’s happening in the field and they fail to support drivers when they need it.
To manage a delivery business successfully, it needs a strong and proactive team working on real-time data on the delivery team in the field.
Electronic proof of delivery (ePOD) connects your field Representatives with admin staff, keeping them updated on the delivery status, enabling a failproof management of deliveries. It is a critical part of every delivery tracking system that empowers them with insights into real-time status of the delivery, which helps the admin team to track if the end-customer has received the product at the end of the day.
Tracking your deliveries electronically with digital software can reduce returns by 10% while offering at least 80% improvement in time management.
The most successful delivery businesses find ways to meet ETAs every time, while shortening routes and lowering service costs. Achieving these goals means reviewing the current delivery operation, refining systems and bringing all processes under one roof where they can be controlled & automated.
RouteMagic allows your team to make daily schedules and plan and track the progress made by the driver—meaning you don’t need to micro-manage and make constant follow ups. With better knowledge and automated invoicing, the reps spend more time selling uniquely to each and every customer and actively achieving their goals.
RouteMagic’s ePOD helps you manage your payments and control credit seamlessly by removing the need to manually manage the entire process. Your drivers and reps are prompted for payment information, and delivery apps can help drivers handle any payment types and log them directly into the main system. These delivery apps also ensure security control, with all payments accurately recorded in both mobile and office applications, and a full cash ledger ensures no money is lost. Reports and payments are processed quicker, and automatic calculations avoid manual error and duplication of effort.
Your office staff are easy to manage as you're able to see where they are and what they do, Reps and Delivery drivers are much harder to monitor. With RouteMagic you’ll have a live view of their progress and performance with instantaneous updates of every sale, payment and delivery. Live-tracking and Geo_fencing ensures your team are on territory when they should be and allows you to monitor delays and changes to plan.
Knowing the status of the mobile teams adds real value to your Customer Services team who can respond to customers queries without needing access to Reps or Drivers - the result is the team are more productive and customers impressed with the level of service and responsiveness you offer.
The working of ePOD is simple, reliable, and realistic for the delivery valet, customer, and the company. The digitized delivery option has gained an edge by canceling manual errors, delay of upward information, and rigidity. The pandemic has increased the need for ePOD and associated features for any delivery business. RouteMagic is an end-to-end solution for Delivery Management made Direct-to-Store (DSD) that has been built to help operators meet real-life issues faced by businesses today. No longer will you need to rekey every sale into your office systems—sales and payments processed by your reps will update the office systems instantly—saving hours of admin resources, and giving you real-time information on how each day’s sales are progressing.
RouteMagic has been around for over 20 years now, providing solutions for a range of industries, sectors, and business models. We support over 100 customers and thousands of daily users, continuously improving our software to alleviate a range of challenges.
