Achieve a seamless ordering process from creation to completion, improve order-to-cash flow, manage customer demand more effectively, with greater visibility over your entire business.
With a cloud-based workforce management system in place, you can track all activities in real-time, from any device, anywhere.
This unparalleled visibility gives you total control over your daily operation and complete access to accurate data and analytics in the long term so you can make impactful decisions for your business’ growth.
Reduced admin & manual error
Optimised Routes & faster deliveries
Complete visibility & job tracking
Seamless Integrations with existing ordering systems
Reduced route planning time & fuel costs
Manage & track worker progress in real-time
Improve customer service with convenient self-service options
Multi-Channel Selling & Order Management
Align each of your sales order processes, from the web or e-commerce stores, telesales, fax, email or text so they seamlessly run into our system.
You can plan daily and weekly routes and automate the progress from order placement, picking, packing & loading, driver tracking, proof-of-delivery, invoice creation and payment processing. Automatically-adjusted stocks ensure your inventory management is optimised through the entire process.
An organised, digital ordering system with key stages highlights any mistakes or delays, ensuring order fulfilment is maintained.
Route Planning & Optimisation
A workforce management system that lets you plan your orders using a single screen, with drag-and-drop functionality which lets you clearly allocate orders onto each route manually. You can plan up to a week in advance, helping you to effectively manage future demand on a single screen.
Our back-office route planner offers route optimisation functionality, taking into account specific ETA’s and finding the quickest route from customer to customer for each route.
This maximises resource and fuel efficiency and reduces route times, whilst promising that every order is fulfilled at the correct times.
Team Management & Live Monitoring
Using our Back-Office ERP System, you can implement a structure for your mobile teams. Define rules for each worker or team, outlining how they can work, the tasks they have to complete, and the actions they can or cannot take.
From our Route Monitor, you can track jobs and deliveries in real-time, with automated, live updates from your team's mobile devices to the office. This visibility improves response times to any issues or delays and ensures you have complete control of your operation.
Reporting & Analytics
RouteMagic compiles your operation’s data and organises different processes, providing customisable views for various routes, drivers, customers, orders, products and product lines. These views can be customised for daily, weekly, monthly, and annual insights.
Our Core Reports module presents this data in an easy-to-digest format, allowing you to draw from historical data. From here, you can look into your performance and achieve a deeper understanding of where you are, and what you need to do to improve.
Keep track of growth and profitability, and provide rich insights for your management teams, so you can make data-driven decisions that drive your business forward.
Invoice & Payment Management
Once proof-of-delivery reports have reached your offices, invoices can either be automatically generated or manually created through the digital system, where they are prepared and ready to be exported to your existing accounting systems and sent to the customers.
The completely digital management of logistics in these last delivery stages helps customers receive their invoices swiftly, and ultimately speeds up the cash flow of your operation.